Frequently Asked Questions

Getting more information about our platform that will help you get all benefits from us. These all questions are asked for the first time

Our platform is an all-in-one CRM and messaging-automation suite. You can capture and manage leads, run WhatsApp and social-media campaigns, build chatbots and AI assistants, send email marketing, and support customers from a single shared inbox - all under one login and one bill.

You connect your own WhatsApp Business number to the platform in a few clicks. Once connected you can send campaigns, run automated chatbots, share a team inbox and manage templates. We build for the official WhatsApp Business policies, so you stay compliant while you scale your messaging.

Yes. You should only message people who have given you clear consent to be contacted. This keeps you compliant with the WhatsApp Business Messaging Policy and data-protection laws, protects your sender quality rating, and leads to far better engagement. Our tools help you collect and track opt-ins.

Plans are billed in advance, monthly or annually, and renew automatically until cancelled. Payments are processed securely by trusted third-party payment gateways - we never see or store your card details. You can view invoices and manage your subscription anytime from your dashboard.

Yes - you can cancel your subscription at any time from your dashboard, with no cancellation fees. Your plan stays active until the end of the paid period. New customers are covered by a 7-day money-back guarantee on their first purchase. See our Refund Policy page for full details.

Yes. All connections are encrypted with HTTPS/TLS, passwords are stored hashed, and access to your workspace is controlled by roles and permissions. Your business data belongs to you - we never sell it, and you can export or delete it at any time. See our Privacy Policy for the full picture.

Yes - our mobile app lets you manage leads, chat with customers, and monitor campaigns on the go, for both Android and iOS. Everything stays in sync with the web dashboard, so your team can work from anywhere.

Our support team is available via the Contact Us page, email and WhatsApp during business hours. General enquiries are answered within one business day, and support requests within 24 hours - faster on higher plans. We also keep this FAQ and our documentation up to date.