Privacy Policy

The information below provides details about our privacy policy and we ask that you take the time to read it.

Last updated: September 1, 2026

wabot ("wabot", "we", "us" or "our") operates the wabot platform available at superapinew.jetrayinternational.in (the "Service") — an all-in-one CRM, messaging and marketing-automation platform. This Privacy Policy explains what information we collect, how we use and protect it, and the rights you have over it. By using the Service you agree to the practices described here.

1. Information We Collect

a) Information you provide

  • Account data — name, email address, username, password (stored hashed), company name and profile details you enter when registering.
  • Billing data — subscription plan, billing history and invoices. Card and payment details are collected and processed directly by our PCI-DSS-compliant payment providers (such as Stripe, PayPal, Razorpay or an equivalent gateway). We never receive or store your full card number, CVV or banking credentials.
  • Content you upload — contacts, leads, messages, templates, media files and other business data you import into your workspace. This data belongs to you; we process it only to provide the Service.
  • Support & contact-form data — messages, email address and phone number you submit when contacting us.

b) Information collected automatically

  • Usage data — log data such as IP address, browser type, device information, pages visited and actions performed, used for security and to improve the Service.
  • Cookies — small files used to keep you signed in, remember preferences and measure aggregated usage. You can disable cookies in your browser; core features may stop working. Where required, a cookie-consent banner is shown before non-essential cookies are set.

c) Information from connected platforms

When you connect third-party channels (for example the WhatsApp Business Platform, Facebook or Instagram via Meta, or other social and email providers), we receive only the data those platforms authorize — such as page/account identifiers, access tokens and the messages needed to deliver conversations into your inbox. We access this data solely to provide the features you enable.

2. How We Use Information

  • To provide, operate and maintain the Service and your workspace;
  • To process subscription payments and send invoices and billing notices;
  • To deliver, route and store the messages and campaigns you create;
  • To respond to support requests and service notifications;
  • To secure the platform, prevent fraud, spam and abuse;
  • To comply with legal obligations.

We do not sell, rent or trade your personal data or your customers' data to anyone.

3. WhatsApp, Meta and Other Platform Data

wabot is an independent software platform and is not affiliated with, endorsed by or sponsored by Meta Platforms, Inc. "WhatsApp", "Facebook" and "Instagram" are trademarks of their respective owners.

  • Data received through Meta products (including the WhatsApp Business Platform) is processed only to provide messaging features you enable, in accordance with the Meta Platform Terms and the WhatsApp Business Messaging Policy.
  • We do not use Meta platform data for advertising, profiling or any purpose outside the Service, and we do not sell it to third parties.
  • Message content is stored only as needed to display conversation history in your workspace and is deleted when you delete it or close your account.
  • You (the account owner) are responsible for obtaining valid opt-in consent from your contacts before messaging them through the Service.

4. Payment Information

All payments are handled by established third-party payment gateways over encrypted (HTTPS/TLS) connections. Each gateway processes your data under its own privacy policy. We retain only non-sensitive transaction records (plan, amount, date, transaction reference) for accounting and support purposes.

5. Sharing of Information

We share data only with:

  • Service providers that help us run the platform (hosting, email delivery, payment processing, analytics), bound by confidentiality and data-processing obligations;
  • Connected platforms you explicitly link to your workspace (e.g. Meta/WhatsApp), as required to deliver those integrations;
  • Authorities, when required by law, court order or to protect our legal rights.

6. Data Retention & Deletion

We keep your data while your account is active. You may delete individual records (contacts, messages, media) at any time from your dashboard. When your account is closed, associated personal data is deleted or irreversibly anonymized within 30 days, except where a longer retention period is required by law (e.g. tax and accounting records).

Data-deletion requests: you may request deletion of your account and all associated data at any time by emailing support@superapinew.jetrayinternational.in from your registered email address. We confirm completion once processed.

7. Security

We use industry-standard safeguards: encrypted connections (TLS), hashed passwords, access controls, network isolation and regular updates. No method of transmission or storage is 100% secure, but we work continuously to protect your information and will notify you of any breach as required by law.

8. Your Rights

Depending on your location (including under GDPR and similar laws), you have the right to access, correct, export, restrict or delete your personal data, and to object to processing. To exercise any right, contact us at support@superapinew.jetrayinternational.in. We respond within 30 days. You may also lodge a complaint with your local data-protection authority.

9. International Transfers

Your information may be processed on servers located outside your country. Wherever data is processed, we apply the protections described in this policy and appropriate legal safeguards.

10. Children's Privacy

The Service is intended for business use and is not directed at children under 16. We do not knowingly collect data from children; if you believe a child has provided us data, contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes are announced on this page (and by email for significant changes) with an updated "Last updated" date.

12. Contact Us

For any privacy question, data request or complaint: